---
title: Sales
description: Selling products from stock — sales orders, line items, statuses, and how stock is decremented.
order: 4
module: sales
---

# Sales

> Requires the **Sales** module. If you do not see **Sales** in the navigation, the module is switched off for your company.

A sales order sells **sellable** items from stock. Rentable units cannot go on a sales order — those are booked through [Rentals](/docs/en/rentals) instead.

## Creating a sales order

Pick a customer, then add line items. Each line is a **quantity × unit price**, so selling twelve cutting discs is one line, not twelve. The order total is the sum of its lines.

## Order statuses

| Status | Meaning |
|---|---|
| **Draft** | Being built — nothing has left the shelf yet |
| **Confirmed** | Agreed with the customer; stock is committed |
| **Fulfilled** | Handed over and complete |
| **Cancelled** | Called off; committed stock is returned |

Two quick actions cover the normal path: confirm a draft, and mark a confirmed order as fulfilled.

## How stock moves

This is the part worth understanding properly, because it is where the numbers on the Inventory screen come from.

Stock is **decremented when an order moves into Confirmed or Fulfilled** — not when the draft is created. A draft order therefore has no effect on your stock on hand, which means you can build a quote without disturbing anyone else's availability.

If a confirmed or fulfilled order is later **cancelled, the stock is restored**.

The practical consequence: leave an order as a draft while it is still a conversation, and confirm it once the customer has committed. Confirming early makes your stock figures pessimistic; confirming late makes them optimistic, and someone else may sell the same items out from under you.

## Reordering

The **Purchase Report** lists every sellable item that has fallen below its minimum stock level, with a suggested reorder quantity. It only works for items that actually have a minimum set — see [Inventory and Categories](/docs/en/inventory).

## Payments

A sales order can have payments attached like any other record. They live in the same ledger as rentals and repairs — see [Payments](/docs/en/payments). If you take cash and have the cash register open, the payment is counted against the current session automatically.